Last Updated: July 1, 2025
1. Who We Are
This Privacy Policy describes how Vespyr LLC (“VESPYR,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit or make a purchase from https://www.vespyr.io (the “Site”) or otherwise interact with us. Vespyr LLC is located in Playa Vista, CA 90094 and can be reached at support@vespyr.io. vespyr.io
2. Information We Collect
| Category | Examples | Source | Purpose |
|---|---|---|---|
| Identifiers | name, billing/shipping address, email, phone, IP address | you | order fulfillment, customer support |
| Commercial Information | products purchased, transaction totals | you | fulfill orders, returns |
| Payment Information | card type, last 4 digits (processed via our payment provider; we never store full card numbers) | you / payment processor | complete transactions |
| Internet/Device Data | browser type, device ID, referring pages, cookie IDs, analytics data | your device | site security, analytics, personalization |
| Marketing Data | newsletter sign-ups, survey responses, social-media handles | you | send offers and updates |
| Geolocation | generalized location from IP (city/state) | your device | fraud prevention, market insights |
We do not intentionally collect sensitive personal information unless you voluntarily provide it.
3. How We Use Information
- Process and deliver orders and provide customer service.
- Operate, improve, and secure the Site (debugging, analytics, fraud detection).
- Send marketing or promotional messages you opt-in to receive (you can unsubscribe any time).
- Personalize advertising on our Site or third-party platforms.
- Comply with legal obligations and enforce our Terms & Conditions.
4. How We Share Information
| Recipient | Reason |
|---|---|
| Service Providers (e.g., payment processors, shipping carriers, email platforms, analytics providers) | Perform services on our behalf under contractual confidentiality obligations. |
| Advertising & Social Platforms | Show relevant ads and measure campaign performance (only pseudonymous identifiers or aggregated data). |
| Business Transfers | In connection with a merger, acquisition, or sale of assets. |
| Legal & Compliance | Respond to lawful requests, protect our rights, prevent fraud. |
| With Your Consent | Any other sharing you authorize. |
We do not sell personal information for monetary consideration.
5. Cookies & Tracking Technologies
We use cookies, pixels, and similar tech to remember preferences, keep your cart in sync, and understand how visitors use the Site.
You can adjust your browser settings to refuse non-essential cookies or visit our Cookie Settings link in the footer to manage preferences. vespyr.io
6. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know the categories and specific pieces of personal information we have collected about you.
- Delete personal information (subject to certain exceptions).
- Correct inaccurate personal information.
- Opt Out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising.
- Limit use and disclosure of sensitive personal information (if collected).
- Non-Discrimination for exercising your privacy rights.
How to exercise your rights:
Email support@vespyr.io with the subject “California Privacy Request,” or write to Privacy Team, Vespyr LLC, Playa Vista CA 90094. We will verify your identity and respond within 45 days (90 days if extended).
A “Do Not Sell or Share My Personal Information” link is available at the bottom of our Site for quick opt-outs.
7. Marketing Choices
- Email marketing: Click “unsubscribe” in any email or contact us.
- Targeted ads: Use the Do Not Sell/Share link, browser-level cookie controls, or the YourAdChoices opt-out tools.
8. Data Retention
We keep order records for at least seven (7) years to comply with tax and accounting laws. Other data is retained only as long as necessary for the purposes described or as required by law.
9. Security
We use TLS encryption in transit, hashed and salted passwords, restricted-access databases, and industry-standard data-hosting providers to safeguard your information. No method of transmission or storage is 100 % secure, so we cannot guarantee absolute security.
10. Children’s Privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have done so, we will delete it promptly.
11. International Users
VESPYR is based in the United States. If you access the Site from outside the U.S., you consent to the transfer of your data to the U.S. and to the processing of your data in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” If the changes are material, we will provide a prominent notice or obtain your consent where required.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Vespyr LLC
Attn: Privacy Team
Playa Vista, CA 90094
support@vespyr.io | Phone: (424) 424-6099